Sgt. Maj. of the Army Raymond Chandler III visited UPS Inc. world
headquarters in Louisville, Kentucky, to lead a roundtable discussion
with company leaders and area Soldiers to hear feedback about the Army's
transition assistance program, Jan. 7.
Over the past year, Chandler has met with Soldiers, elected officials
and business leaders to address the Army's concerns that Soldiers need
more support as they transition from the Army and return to civilian
employment across the country.
SOLDIER FOR LIFE -- TRANSITION ASSISTANCE PROGRAM
The Soldier for Life-Transition Assistance Program is intended to ensure
all eligible transitioning Soldiers have the education, training and
counseling necessary to be career-ready in the global workforce.
"In the past, a vast amount of the Army was finding out what they needed
as they were going out the door," said Sgt. Maj. Anthony Williams, U.S.
Army Human Resources Command's Transition Division Sergeant Major. "The
current transition process is set up to give Soldiers the best
opportunity to go from separation off of active duty to the civilian
sector."
The current program includes briefings about Veteran's Affairs benefits
and workshops on how to find jobs, draft resumes and write job search
documents.
Frank Johnston, SFL-TAP manager for Fort Knox,Kentucky, helps Soldiers navigate the program.
"My concern is to make sure Soldiers who walk in get the best possible
help. I want to make sure we don't lose the personal one-on-one touch
that is helping individual Soldiers," Johnston said.
JOB TRANSLATION
SFL-TAP requires transitioning Soldiers to develop an individualized
plan with goals of pursuing either an education, technical, or
entrepreneurial track.
"We have to do a better job in identifying transitioning Soldiers for
businesses and matching their skills to the civilian sector in order to
make them employment ready," Chandler said.
Many of the nation's biggest companies have been very strong supporters
of the Army's transition assistance program in hiring veterans. The
United Postal Service, or UPS, for example, employs nearly 24,000
veterans, representing 7.5 percent of the company's U.S. domestic
workforce and plans to hire 50,000 veterans by the end of 2018. The
roundtable offered its human resource experts a chance to share some of
their challenges and their successes so other companies can help
transitioning Soldiers.
Many companies like UPS emphasize the importance of translating skills into civilian language and certifications.
"Military jargon can be a detractor when an HR person is looking at your
resume," said Emmanuel Warren, UPS human resources manager. He
recommended that Soldiers use terminology that civilian employers will
understand easily.
Chandler said another challenge is Soldiers tend to undersell
themselves. He said they need to better articulate what they did to
contribute to the organization and highlight what they can do as an
individual.
NETWORKING
Several of the Soldiers and UPS hires said networking -- getting to know
people who can assist in creating connections with potential employers
-- is crucial when looking for a job. Chandler talked about the
importance of creating a relationship and taking advantage of resources
available.
"Referrals are a big part of how companies find people. There are
resources out there like American Corporate Partners and Hire our Heroes
that will place you with a mentor and provide career advice. I highly
encourage people to take a look at them," Chandler said.
"Networking is the absolute key thing. If you have the opportunity to
visit a company, do it," said Patrick O'Leary, UPS Veterans Affairs
manager.
"UPS continues to look for every opportunity to connect with veterans
and help in their transition into the civilian labor force," O'Leary
said. "We are honored to get to welcome these Americans into our company
or assist them in finding the right position for them elsewhere. The
skills and experience they bring are a value to UPS or any other
corporation."
Chandler thanked the UPS team for facilitating the roundtable and
discussed the road ahead, especially for those companies that don't have
the resources or reach of a company like UPS.
"Between the public and private sector, we have to do a better job of
helping small business get greater access to the available amount of
Soldiers who are transitioning. They are the economic engine for our
country. They are having a challenge in having the same access as major
corporations at job fairs and hiring fairs and so forth," Chandler said.
Chandler ended the roundtable by challenging Soldiers to be aggressive when going through their transition.
"It is your future and you have to take charge of it and do it a lot earlier than we have in the past," he said.
Like every other engagement with Soldiers over the past four years,
Chandler will take the lessons learned from the roundtable back to the
Secretary of the Army and the Army Chief of Staff to assess how the Army
can continue to improve the welfare of Soldiers and their families.
http://www.army.mil/article/140881/SMA_builds_upon_partnerships_for_transitioning_Soldiers/
By Master Sgt. Michael Chann, U.S. Army Human Resources Command Public Affairs
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